When you join Iris, you will have an opportunity to schedule a personalization session with a nurse. After the visit, you can engage a nurse through messaging and if another visit is necessary, they will provide you with a link to join.
Visits with an Iris mental health therapist and peer mentor are scheduled in advance. For more information on scheduling a visit, go here.
When joining a visit, you should find a quite place so you and the care team member can speak freely and without concern that someone will overhear your private conversation.
Preparing for a visit with a peer mentor
Your life is bigger than your diagnosis and you may be surprised at how much you and your peer mentor have in common. Consider what you want to know from someone who's been where you are. Peer mentors can help with real life tips, support, and planning. Choose video and/or audio based on your comfort. You'll have the opportunity to select your preference when you join the call.
Preparing for a visit with a mental health therapist
Think about topics or concerns that have been weighing on you. Worry, sadness, and overwhelm are normal and your therapist is happy to talk about things that may be hard to bring up with family and friends. Bring a notebook to track your conversation. Having notes to refer to can help you remember and process what you discuss. Choose video and/or audio based on your comfort. You'll have the opportunity to select your preference when you join the call.
Preparing for a visit with a nurse
During your session, the Iris nurse will ask you questions about your cancer, treatment, and medical history. You will want to have a list of medications available. With your permission, we’ll use what we learn to develop a personalized plan to proactively offer support when you might need it most.