How do I connect with the Iris Care Team?

  • Updated

How you connect with the Iris Care Team depends on who you’re trying to reach:

  • An Iris oncology nurse: You can connect with our nursing team by phone or by scheduling a virtual visit. Click Call Now from the Home screen to access an on-call nurse 24/7. 
  • An Iris mental health therapist: You can connect with our mental health team by selecting a therapist and scheduling a virtual visit with them. To schedule a visit with a mental health therapist, select Schedule a Visit from the Home or Visits screen. You can also message your mental health therapist at any time via the Messages tab and they will respond within a few business days.

Note: If you have not yet selected a mental health therapist and attempt to schedule a visit, you will be asked to choose a therapist as your own before proceeding.

  • An Iris peer mentor: You can connect with an Iris peer mentor by matching with a peer mentor and scheduling a virtual visit with them. To schedule a visit with a peer mentor, select Schedule a Visit from the Home or Visits screen. You can also communicate with your peer mentor via message once selected.