How you connect with the Iris Care Team depends on who you’re trying to reach:
- An Iris oncology nurse: You can connect with our nursing team by phone or by scheduling a virtual visit. Click Call Now from the Home screen to access an on-call nurse 24/7.
- An Iris mental health therapist: You can connect with our mental health team by selecting a therapist and scheduling a virtual visit with them. To schedule a visit with a mental health therapist, select Schedule a Visit from the Home or Visits screen. You can also message your mental health therapist at any time via the Messages tab and they will respond within a few business days.
Note: If you have not yet selected a mental health therapist and attempt to schedule a visit, you will be asked to choose a therapist as your own before proceeding.
- An Iris peer mentor: You can connect with an Iris peer mentor by matching with a peer mentor and scheduling a virtual visit with them. To schedule a visit with a peer mentor, select Schedule a Visit from the Home or Visits screen. You can also communicate with your peer mentor via message once selected.